FULFILLMENT POLICY

WELCOME TO FFIT40.COM

At FFIT40, we are committed to providing high-quality coaching, fitness programs, and resources designed specifically for men over 40 who want to take control of their health, fitness, and mindset. This fulfillment policy outlines essential details about our products, purchases, cancellations, and refunds.

1. Description of Products and Service

FFIT40 offers premium digital fitness and wellness programs to help busy men over 40 optimize their body, mind, and energy. Our offerings include:

Digital Training Programs – Structured fitness plans designed for men over 40, focusing on sustainable weight loss, muscle gain, and increased energy.

Nutrition & Lifestyle Coaching – Customized guidance on diet, meal timing, and optimizing metabolism for peak performance.

Mindset & Motivation Coaching – Practical strategies to overcome anxiety, improve mental resilience, and stay consistent.

1-on-1 Coaching – Personalized fitness, nutrition, and mindset coaching tailored to your specific goals.

Subscription-Based Memberships – Ongoing access to exclusive workouts, coaching calls, and community support.

Our programs are delivered digitally via email, private member portals, and live coaching sessions.

2. Purchase Currency

All prices listed on www.ffit40.com are in United States Dollars (USD). 

Your bank or payment provider may convert prices if you purchase from outside the United States.

3. Customer Service Contact Information

We provide multiple contact methods for support:

Email: [email protected]

Please email us with "URGENT" in the subject line for urgent issues, and we will prioritize your request.

4. Fulfillment Policies

a. Refund Policy

Digital Products & Programs: Due to the digital nature of our content, all sales are final, and refunds are not provided.Subscription Services: We do not offer refunds for previous subscription charges, but you may cancel anytime to prevent future charges.

1-on-1 Coaching: If you cannot attend a scheduled session, you must reschedule at least 24 hours in advance to avoid forfeiting your session.

b. Shipping or Delivery Policy

FFIT40 does not sell physical products; all programs and services are delivered digitally.

Upon purchase, you will receive an email confirmation with access details. If you do not receive access within 24 hours, contact [email protected].

c. Return Policy & Process

Since our products are digital and instantly accessible, returns are not accepted. If you encounter any technical issues, we will work with you to resolve them.

d. Cancellation Policy

One-Time Purchases: These cannot be cancelled after payment is processed.

Subscription-Based Services: To avoid additional charges, you may cancel through your account settings or contact [email protected] at least 48 hours before your next billing cycle.

5. Legal or Export Restrictions

FFIT40 programs are available worldwide; however, certain content may not be accessible in regions where local regulations restrict digital fitness and coaching programs. It is the customer’s responsibility to check local laws before purchasing.

6. Privacy Policy

We respect your privacy and are committed to protecting your personal information. 

Our Privacy Policy details what data we collect and how we use it and how we protect your information.

We comply with GDPR, CCPA, and other applicable privacy laws.

7. Business Address

FFIT40 is headquartered at:

FFIT40

135 Longpoint Road, Collingwood, ON L9Y 0T9

8. Promotions & Discounts

If we offer promotions, discounts, or free trials, the terms and conditions will be displayed at the time of purchase. Any promotional pricing is only valid for the specified period and cannot be applied retroactively.

9. Website Security & Payment Processing

We take security seriously and ensure all transactions are protected. FFIT40 complies with PCI DSS (Payment Card Industry Data Security Standard) to keep your payment information safe. Our website uses HTTPS encryption for secure transactions. We never store your payment details on our servers.

All payments are securely processed through Stripe.

10. Accepted Payment Methods

We accept the following payment methods:

Visa

Mastercard

American Express

Discover

Apple Pay

Google Pay

For transparency, the logos of accepted payment methods are displayed at checkout.

11. Card Network Policies

FFIT40 complies with all major card network policies, including:

Visa Rules and Regulations

Mastercard Rules

American Express Merchant Operating Guide

Discover Network Rules

For more information, please contact your card provider.

Final Notes

By purchasing any FFIT40 product or service, you acknowledge and agree to the terms outlined in this Fulfillment Policy.

If you have any questions, please contact [email protected] before completing your purchase.

FFIT40 – Own Your Health, Own Your Life.